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Frequently Asked Questions – So Stretch

Frequently
Asked
Questions

These are some of the most common questions and answers about So Stretch, if you couldn’t find your question in the list below, please contact us

Is there anything I need to bring?

Nothing. We rent clothes for treatment and is free of charge.

Do I need to book in advance?

Yes. We will offer treatment without booking, however, booking priority system apply. Please do not hesitate to contact us

Can I change or cancel booking?

Kindly let us know if you would like to change or cancel .

Which treatment plan, physitotherapy or stretch is suitable for me?

If you do not have severe pain and/or injury, you can choose stretch. On the other hand, if you have, we recommend physiotherapy or physio plus stretch course. Please let us know your symptoms or discomfort then we will suggest the right treatment plan.

I am under medical treatment. Can I have treatment?

Please ask your doctor and get doctor’s permission in advance.

Can I designate male/female therapist?

Yes. When you book, please tell us your request.

Can I pay by creditcard?

Yes. You can use debit card and credit card except American express.

Do the point card have expiry date?

No. There is no expiary date.

Can kids have treatment?

It depends on treatment. Kids can have physiotherapy, however, regarding stretch, it depends on kid’s age and condition. Therefore, kindly contant us for more details.

Is there anything else that I should be aware of before tretment?

Please have meal at least 30 minutes before treatment. After drinking alchol, you cannot have treatment.

How frequent do I need to visit for stretch?

We recommend visiting once in two weeks at least. However, it is better to do regular stretch, therefore, we will teach you how to stretch at home by yourselves

My body is not flexible, can I take stretch treatment?

Yes, no problem. We strongly recommend you who has stiff body to come here. SO Stretch can make your body flexible, and have good blood and lymph flow.

Is there anything I need to bring?

Nothing. We rent clothes for treatment and is free of charge.

Do I need to book in advance?

Yes. We will offer treatment without booking, however, booking priority system apply. Please do not hesitate to contact us

Can I change or cancel booking?

Kindly let us know if you would like to change or cancel .

Which treatment plan, physitotherapy or stretch is suitable for me?

If you do not have severe pain and/or injury, you can choose stretch. On the other hand, if you have, we recommend physiotherapy or physio plus stretch course. Please let us know your symptoms or discomfort then we will suggest the right treatment plan.

I am under medical treatment. Can I have treatment?

Please ask your doctor and get doctor’s permission in advance.

Can I designate male/female therapist?

Yes. When you book, please tell us your request.

Can I pay by creditcard?

Yes. You can use debit card and credit card except American express.

Do the point card have expiry date?

No. There is no expiary date.

Can kids have treatment?

It depends on treatment. Kids can have physiotherapy, however, regarding stretch, it depends on kid’s age and condition. Therefore, kindly contant us for more details.

Is there anything else that I should be aware of before tretment?

Please have meal at least 30 minutes before treatment. After drinking alchol, you cannot have treatment.

How frequent do I have to visit for physiotherapy?

It depends on your condition and how serious is the symptom.

Do I need to bring referral retter for physiotherapy?

No. You do not need to be referred by hospital/clinic unless insurance company which you applied requires it. If you would like to use insurance, kindly confirm to your insurance conmpany if you can claim before having the treatment.

Can I claim insurance?

It depends on your policy which you applied, therefore, kindly confirm to your insurance company if you can claim before having the treatment. When necessary, we will fill up insurance form and make reciept for calim procedure.